How do I disable notifications about opted out emails?
To disable the notification when an email has bounced back can easily be done in your Amazon Seller Central account settings.
The first step to take is to log into your Amazon seller central account. Once it is loaded you should Hover over the Settings text in the top right of your profile:
A drop-down box will appear. From the drop-down select the option for notifications:
When the page loads scroll down to the Messaging section:
Once here you will need to click on the edit button to allow you to change the settings. You will want to untick the “Buyer Opt-Out” option if you want to stop receiving notifications about opted out customers. Once done hit “Save.”
Why are emails being bounced back by my buyer's e-mail service provider?
There could be many reasons why emails are being bounced back on Seller Central, the most common ones would be if your buyer's inbox is full or if they signed up to Amazon with a non-valid email address for example. When this happens, feedBAKER would ...
What does "you may run out of emails before the end of your billing period" mean?
feedBAKER will keep track of how many emails you are sending daily and how many days you have left until your renewal date. This means that the system will warn you if it thinks that you're likely to run out of emails before your renewal date. ...
How many messages can I send in a day?
Amazon limits how many messages your account can send in a day. This limit is 5 times your average daily orders (calculated from the past 7 days) + 500. In order to ensure that you can still send your own emails to customers queries feedBAKER is ...
Why is the 'Reference' field not filled for my message on Seller Central?
If you do notice that the 'Reference' field isn't populated for your messages on Seller Central, you don't have to worry about it, this field is optional and we will still be sending emails to your buyers. If you do wish to get the 'Reference' field ...
Why hasn't my message sent?
If you think an order should have sent a message or a campaign hasn't sent enough messages there are a number of things to check. These are the common reasons messages haven't sent, Seller Central Email Address You'll need to make sure that your ...