What is the difference between a Seller Feedback and a Product Review?
There are two types of reviews you can get on Amazon: those for the items you sell, and those for the buying experience. They're both important and you need to be able to differentiate both.
If you search for a product on Amazon, you will automatically see the average starred review (out of a maximum of five stars, which is the best) and how many reviews there are. If you sell your own brand for example, having positive product reviews will help you sell more.
How does it look like?
Seller Feedback are all about the person selling the product and the whole buying process. You can learn more about what kind of reputation they have: are they dependable with fulfilling orders? do they respond to emails quickly and are they easy to work with? All that will be contained within their seller reviews.
If you sell other people's brand for example, you would be more interested in getting positive Seller Feedbacks as they will help you stand out to the competiton and will make you look more reliable.
How does it look like?
Within your feedBAKER account, you will be able to display all your Seller Feedback (positive, neutral and negative). You will also be able to get text message/email alerts when a negative Feedback is being left.
Best Feedback Solicitation Email Practices
To get the most out of your feedBAKER tool, it would be super helpful to your Amazon business to read this article—it's got seriously amazing tips that will increase your seller feedback rate and product review count. A. If you ONLY sell your own ...
How To Remove Negative Feedback on Amazon?
A few months ago, I was outsourcing at local kirana store with my family. It was evening time, so we took a break and went to one of our favourite local South Indian food restaurants. While we were waiting for our lunch to come, I received a text ...
Link your positive feedback
To get started with feedBAKER, you need to go through ateps. To enable all of the features of feedBAKER it’s important that we get read-only access to the positive feedback report located in your Seller Central account. To grant us that access, ...
Can I see which products have the worst feedback?
In the Feedback Section of your Dashboard you can see a list of your best and worst products for feedback. This is a very powerful feature, allowing you to make the connection between product and feedback on your account.
How to deal with negative feedback on Amazon?
Hopefully, you’ll never need this advice and you’re customer satisfaction levels will be 100%. However, if you do get a negative review, here is some advice on how to deal with it. Firstly, contact the buyer directly and try to resolve the issue. ...